Terms of use
& Privacy Policy

Terms of Use

 Terms of use

Please read Terms of Use carefully before using commongroundmarket.ca and associated services (the “Services”). These Terms of Use outlines your rights and responsibilities when using commongroundmarket.ca, so please read them carefully as you are bound by these Terms of Use in accessing any of the Services.

Common Ground Market (“CGM”) reserves the right to adjust these Terms of Use, in whole or in part, at any time without notice. You should review this page before accessing any of the Services as the use of our Services means you are agreeing to our Terms of Use. Ensure you understand the current Terms of Use at all times when accessing commongroundmarket.ca.

Should you disagree in any manner with these Terms of Use, you may not use our Services.

REGISTERING AN ACCOUNT ON CGM

When registering for an account, you agree to provide accurate and current information about yourself as requested and to promptly update such information as necessary to ensure that it is kept accurate and complete.

It’s strictly prohibited to impersonate any person or company in any shape or form while using our Services.

You must be 19 years or older to register on this site. Should minors choose to access this site, they are required to have a legal guardian set up an account and supervise all use of the site.

You will protect your account password and agree to notify us of any unauthorized use of your password or account of which you are or become aware of. CGM shall not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section, or for any delay in shutting down your account after you have reported a breach of security to us.

Vendor content

“Content” includes any material, information or ideas that a user transmits or posts on commongroundmarket.ca

All Content you upload to the site is your own. You are responsible to ensure you have the appropriate rights to use it.

Subject to the CGM Privacy Policy that restricts the use of personal data, any Content added to the site, can be used by CGM for any purpose. It will be treated as non-confidential and non-proprietary, and may be disseminated or used by CGM for any purpose it deems appropriate. You grant CGM royalty-free use in perpetuity and worldwide to use, replicate, reproduce, edit and distribute your content.  

Users accessing the Services are advised that it is prohibited to post or transmit on or via the Services any unlawful, threatening, libelous, defamatory, scandalous, inflammatory, obscene, pornographic or profane material or any material that could constitute or encourage conduct that could be considered a criminal offense or violation of any law.

placing an order

All dollar amounts on the website are in Canadian dollars.

By completing the checkout and submitting an order through commongroundmarket.ca, you are agreeing to pay, in full, the prices of the items selected and all applicable charges and taxes, either by credit card or other permitted payment method. We reserve the right to change the permitted methods of payment at any time.

In order to complete an order, you may be required to provide certain additional information that is required to process your order. If you do not complete or improperly complete your order, it may not be accepted or acknowledged.

During the authorization process when you submit your order, your card is validated and must have enough available funds for the transaction to be approved. Upon approval, the order will be prepared for delivery. If you fail to pay any fees or charges when due, we reserve the right to charge such amount directly to the credit card as provided by you at the time you submitted your order. You are responsible and liable for any fees, including legal costs and collection costs, that we may incur in its efforts to collect any unpaid balances from you.

You may cancel your order or modify the order (including adding or removing products, changing quantities, or changing order delivery details) via the website or by contacting CGM by email within 24 hours of placing the order (now referred to as the Cut-off Time).

If you try to make any modifications after the Cut-off Time, we cannot guarantee that the modification will be made prior to delivery date.

COPYRIGHt

CGM or the entity from which CGM is affiliated, are the copyright owners of the website design, text and graphics. Any reproduction, distribution, republication, posting or transmission of the Services in any form without the express written permission from CGM is strictly prohibited.

CGM allows you to use all material on the site for personal use only, provided that you do not modify the materials. Users are prohibited from selling any material content attained from this site.

TRADEMARKS

“Common Ground Market” and the commongroundmarket.ca domain name, CGM’s logos, all page headers, custom graphics are owned by CGM. In addition, there are numerous other trademarks, product names, company names, logo service marks, and/or trade dress indicated on the website that are the property of their respective owners and are displayed by CGM under license therefrom. You are prohibited from using any trademarked materials without the express prior written permission of CGM and/or the licensor.

 

WARRANTIES RELATED TO THE USE OF THE WEBSITE AND ASSOCIATED SERVICES

Subject to the CGM return of goods policy, the information, materials and services contained on the commongroundmarket.ca website, including but not limited to, the graphics, links and other items, are being provided to you on an “as is” and “as available” basis with no warranty. CGM does not warrant or guarantee the accuracy, adequacy or completeness of this information and materials, and expressly disclaims liability for any errors and/or omissions in this information and materials. To the maximum extent permitted by law, CGM disclaims all representations and warranties of any kind, whether expressed, implied or statutory, including, without limitation, the implied warranties of title, non-infringement, merchantability, and fitness for a particular purpose.

As well, CGM does not warrant, guarantee or make any representations whatsoever regarding the security of accounts, or that this site is free from destructive materials including, but not limited to, computer viruses, hackers, or other technical sabotage. Further, CGM does not warrant, guarantee or make any representations that access to commongroundmarket.ca will be fully accessible, current and/or accurate at all times, uninterrupted, or error-free. You acknowledge and accept that your use of the websites is at your sole and entire risk.

Items listed on commongroundmarket.ca may not be available or in-stock at all times for purchase. CGM reserves the right to correct, at any time, any pricing errors on the website. While the website is updated regularly, prices, selection and availability, including the availability of promotional offers, may vary and are subject to change without notice. CGM will not be responsible for any loss or damages arising from such updates or changes.

Without limiting the generality of the forgoing, CGM disclaims any and all warranties and conditions – express or otherwise – for, nor shall CGM be held responsible for the quality of, any merchandise displayed on the website.

PROMOTIONS

Any promotional offers made on commongroundmarket.ca is authorized, dictated, and processed by the vendor.  We ask that you review the guidelines associated with each special offer, as they may differ. CGM holds no responsibility for any promotional offer that cannot be upheld. In the event we have inadvertently made a typographical error on any special offer, we reserve the right to suspend redemption or terminate altogether the offer.

indemnification

By accessing any of the Services, you agree to defend, indemnify and hold CGM harmless from and against any and all loss, actions, claims, damages, costs and expenses, including legal fees and disbursements on a full indemnity basis, arising from or related to your use of this website or any breach of this Agreement. This provision shall survive the termination of this Agreement and remain in full force and effect.  

Limitation of liability

By accessing any of the Services, you acknowledge, accept and agree that in no event shall CGM be liable for any damages, including without limitation any and all direct or indirect, special, incidental, compensatory, exemplary or consequential damages, losses or expenses, including without limitation lost or misdirected orders, lost profits, lost registrations, lost goodwill, or lost or stolen programs or other data, howsoever caused and under any theory of liability arising out of or in connection with (1) the use of the commongroundmarket.ca website or the inability to use the website by any party; (2) any failure or performance, error, omission, interruption, defect, delay in operation or transmission; and/or (3) line or system failure or the introduction of a computer virus, or other technical sabotage, even if CGM, its employees or representatives thereof, are advised of the possibility or likelihood of such damages, losses or expenses.

GENERAL TERMS

CGM reserves the right to correct any inaccuracies or typographical errors in the information posted on commongroundmarket.ca, and shall have no liability for such errors. Information may be changed or updated without notice and prices and availability of goods and services are subject to change without notice.

In the event that any provision(s) contained within these Terms of Use is/are held to be invalid or unenforceable for any reason, such invalidity shall not affect the remainder of these Terms of Use, and these Terms of Use shall be construed and enforced as if the invalid or unenforceable term(s) or provision(s) had not been included in these Terms of Use.

CGM failure to insist upon or enforce strict performance of any term(s) or provision(s) contained herein shall not be construed as a waiver of any term, provision, right or obligation.

These Terms of Use constitutes the entire agreement between CGM and you and govern your use of the Services, superseding any prior agreements between CGM and you (including, but not limited to, any prior versions of the Terms of Use). 

Privacy Policy

PRIVACY POLICY

The Privacy Policy of Common Ground Market (“CGM”), including its e-commerce website available at commongroundmarket.ca, is written to assist you to better understand how we collect, use and store personal information. Since we may use this personal information to improve your service experience with us, we are committed to protecting the privacy of your personal information and the details of your shopping behaviour and preferences.

Please note that by accessing the commongroundmarket.ca website and associated services (the “Services”), you are agreeing to and are bound by the terms of this Privacy Policy and the CGM Terms of Use. This policy is a binding agreement between CGM and you as the user of the Services.

As technology and privacy laws evolve, we reserve the right to update this policy. Your continued use of the Services after such notice is given constitutes acceptance of the updated policy.

Your personal information will remain confidential and will not knowingly be disclosed to or made available to anyone outside of our organization except as set out in this Privacy Policy. Within our organization, only those people that require access to your personal information for the purposes described below will have access to that information.

COLLECTION OF INFORMATION

CGM will collect only such personal information from you as may be required to permit us to fulfill the purposes set out below. Such information may include your name, address, e-mail address, telephone number(s), age, gender, personal interests and shopping or product preferences. We may collect this information to authenticate your identity, to improve your shopping experience, to understand your preferences for the types of products and services that we offer, to administer our promotions, special offers and other programs, to communicate with you and/or to process payment for our products and services.

We may collect additional personal information from you from time to time. By providing such personal information to us, by using the Services and/or by participating in any programs that we may offer from time to time, you consent to our use of personal information disclosed by you for the purposes identified above.

We may also log identifiable information including IP address, profile information, aggregate user data, and browser type, from users and visitors to the commongroundmarket.ca. This data is used to manage the websites, track usage and improve the website services. This identifiable information may also be shared with third parties to provide more relevant services and notices to users. User IP addresses may be recorded for security and monitoring purposes.

We may also use your e-mail address to send updates, a newsletter or news regarding our products or services. We will provide you with the option to choose not to receive e-mails of this type or to unsubscribe from such communications, while still receiving e-mails relevant to your specific order(s).

We are committed to honest and open communication and will make your personal information available to you upon request.

CHILDREN

CGM does not intend to collect any personal information from children under the age of nineteen (19). Should a parent or guardian choose to access CGM on behalf of their youth, it is their responsibility to ensure the child is supervised whenever using it. If a parent or guardian of a child who has provided us with such personal information wishes to have such information deleted from our records, he or she should contact us at the e-mail address listed at the bottom of this Privacy Policy. We will then take all necessary measures to delete the child’s personal information from our files.

LINKS & SHARING OF INFORMATION

Any personal information that we do collect is for internal purposes only and to ensure we can fulfil your order(s) along with our partners. We do not sell or share your personal information with any external organization except to authorized electronic commerce service providers, payment processors, and to authorized partners who provide goods and/or services associated with your order(s). You will be subject to the privacy policies of such service providers; however, we will strive to ensure that such policies offer a level of privacy protection of your personal information that is comparable to this policy.

DISCLOSURE OF PERSONAL INFORMATION

Notwithstanding the above, CGM may disclose personal information to a third party if such disclosure is necessary: (1) to conform to legal requirements or to respond to a subpoena, search warrant or other legal process received by us, whether or not a response is required by applicable law(s); (2) to enforce the Terms of Use of any program or to protect our rights; or (3) to protect the safety of members of the public and users of the commongroundmarket.ca website. We reserve the right to disclose personal information to any prospective successor in interest that is in good faith contemplating the acquisition of our business or substantially all of our assets. We further reserve the right to transfer all such personal information to such prospective successor in interest in the event of a sale, amalgamation, continuance or other transfer or conveyance of our business or substantially all of our assets.

RETENTION AND SAFEGUARDING YOUR PERSONAL INFORMATION

CGM will retain your personal information for as long as it is required to fulfill our obligations to you as our customer. We will take all necessary and reasonable measures to safeguard that information from any unauthorized access. We use industry-standard encryption technology.

ACCESS TO YOUR PERSONAL INFORMATION HELD BY Common GROUND MARKET

We are committed to keeping you informed and to ensuring the accuracy of your personal information. At your request, we will provide you with details of all of your personal information in our possession. In some limited cases, we may be unable to access or provide some specific information.

You may send us a written request requiring that your personal information be deleted from our databases, or you may request that your personal information be updated or corrected to rectify any inaccuracies.

If you are dissatisfied with our Privacy Policy or the Services in general, you may discontinue use of the Services at any time and request that we delete your personal information from our systems.

CONTACTING US

Should you have any questions or comments about CGM’s Privacy Policy please contact us at hello@commongroundmarket.ca, or at the following address: Common Ground Market, 1604 Peninsula Road, PO 428, Ucluelet, British Columbia, V0R 3A0, Canada.